Terms of Serivce
Last updated: Jan 21, 2023
All the Website Standard Terms and Conditions mentioned on this page shall govern the use of this website, the content within, and the product we offer. These terms and conditions are applicable in full force and take control of how you can use this website and our product.The terms “we”, “us”, “our”, “Derivation Technology” refers to us at Derivation Technology and the products we are offering you. Similarly, terms like “users”, “you”, “your” refer to all our users and visitors surfing the website or using a product.You must not use this website if you have any objection to any of the Website Standard Terms and Conditions listed on this page.
WEBSITE REGISTRATION
By confirming to these terms and conditions, you accept that you will abide by the following eligibility terms. Moreover, in case if you are a part of a corporation, where the end-users as well as the employees and all the other members of the corporation who will be permitted to access the site and license the content and / or the product that is purchased should accept these terms and conditions.
Eligibility: You are eligible to enter into this agreement and: You were not prohibited by any law, judicial act or a competent authority to enter into an agreement.
You are an adult, or you have gained adequate consent from your parents / legal guardians to enter into this agreement.
You were not previously prohibited by Derivation Technology to enter into an agreement like this.
You are not a resident of any prohibited state and you are not a member of any terror organization.
If you are working on behalf of an organization, you hold all necessary permits to enter into an agreement.
Access: You cannot sell, rent, share or transfer your access to our website.
Acceptable Use: You shall use the product and services in its true form and refrain from any activity which may infringe, disrupt or delay services to the other users. You shall not use the services for any malicious activities such as sending spam, unsolicited messages, harass, stalk or threaten any other person or system. You shall not create any script, software, code or program which may impair, disrupt, diminish or add functionality to the services.
Verifying your Account: When registering for a product or service, Derivation Technology may ask you to verify your identification through various means. If you have registered with an email ID, Derivation Technology may send you a message to the same address that you’ve provided. This message may contain links or a list of information we’ll need to identify you as the sole owner of the email ID.
Securing Your Account: As a measure to keep our services and confidential information such as licenses, etc. safe, you are bound to secure your account with a strong password.
One Account Per Person: You are allowed to have only one account on our website. While each account is allowed to be used by a single user. If you are a part of an organization and own an account on behalf of it, you are allowed to grant access to a few employees. In this case, you will be held responsible for their behavior on our website.
Sharing an Account: You are strictly prohibited from sharing your account details with any third parties.
Abuse Notification: You are required to inform Derivation Technology immediately, in case you get adequate information that your account has been hacked or if you get an information about the unauthorized usage of your account.
Eligibility: You are eligible to enter into this agreement and: You were not prohibited by any law, judicial act or a competent authority to enter into an agreement.
You are an adult, or you have gained adequate consent from your parents / legal guardians to enter into this agreement.
You were not previously prohibited by Derivation Technology to enter into an agreement like this.
You are not a resident of any prohibited state and you are not a member of any terror organization.
If you are working on behalf of an organization, you hold all necessary permits to enter into an agreement.
Access: You cannot sell, rent, share or transfer your access to our website.
Acceptable Use: You shall use the product and services in its true form and refrain from any activity which may infringe, disrupt or delay services to the other users. You shall not use the services for any malicious activities such as sending spam, unsolicited messages, harass, stalk or threaten any other person or system. You shall not create any script, software, code or program which may impair, disrupt, diminish or add functionality to the services.
Verifying your Account: When registering for a product or service, Derivation Technology may ask you to verify your identification through various means. If you have registered with an email ID, Derivation Technology may send you a message to the same address that you’ve provided. This message may contain links or a list of information we’ll need to identify you as the sole owner of the email ID.
Securing Your Account: As a measure to keep our services and confidential information such as licenses, etc. safe, you are bound to secure your account with a strong password.
One Account Per Person: You are allowed to have only one account on our website. While each account is allowed to be used by a single user. If you are a part of an organization and own an account on behalf of it, you are allowed to grant access to a few employees. In this case, you will be held responsible for their behavior on our website.
Sharing an Account: You are strictly prohibited from sharing your account details with any third parties.
Abuse Notification: You are required to inform Derivation Technology immediately, in case you get adequate information that your account has been hacked or if you get an information about the unauthorized usage of your account.
WEBSITE SERVICES
The services provided by Derivation Technology as on this day are as mentioned below. Derivation Technology holds complete authority to add or deprecate any services according to its sole discretion without any prior notice.
Online Store: Derivation Technology shall allow you to purchase licenses through the online store. Any item shall be sold under a specific license and each item you purchase will be associated with unique license key.
Updates: Derivation Technology may provide you with updates for the product offered. These updates can be implemented with your discretion, by updating the files and database on your server.
License Key: By purchasing our product, you are granted a revocable, non-exclusive, non-transferable license to use on your own website and on websites of your customers provided that such use is limited to websites that you have created. This license key, which is the property of Derivation Technology, enables access to certain benefits including automatic updates, developer support, and additional resources for the product.
Any unauthorized sharing of the license key with third parties, redistributing or reselling the license key is strictly prohibited and will result in the termination of this license. In addition, our products are not to be used in connection with “Installation Services” or “Setup Services,” as these are strictly prohibited and violate the terms of this license. Any such unauthorized use will result in the termination of this license.
Knowledge Base: Derivation Technology shall provide with certain manuals, articles and tutorials that will help you use the licensed product. Most of these are available free of cost, while Derivation Technology holds the authority to charge for some additional documents.
Online Store: Derivation Technology shall allow you to purchase licenses through the online store. Any item shall be sold under a specific license and each item you purchase will be associated with unique license key.
Updates: Derivation Technology may provide you with updates for the product offered. These updates can be implemented with your discretion, by updating the files and database on your server.
License Key: By purchasing our product, you are granted a revocable, non-exclusive, non-transferable license to use on your own website and on websites of your customers provided that such use is limited to websites that you have created. This license key, which is the property of Derivation Technology, enables access to certain benefits including automatic updates, developer support, and additional resources for the product.
Any unauthorized sharing of the license key with third parties, redistributing or reselling the license key is strictly prohibited and will result in the termination of this license. In addition, our products are not to be used in connection with “Installation Services” or “Setup Services,” as these are strictly prohibited and violate the terms of this license. Any such unauthorized use will result in the termination of this license.
Knowledge Base: Derivation Technology shall provide with certain manuals, articles and tutorials that will help you use the licensed product. Most of these are available free of cost, while Derivation Technology holds the authority to charge for some additional documents.
PAYMENTS & SUBSCRIPTIONS
For all the services and products offered by Derivation Technology, you will have to pay the specified fees as published on the respective websites from time to time. The payments shall be made via our third party service providers and subject to their respective terms of service and privacy policies.
Derivation Technology may from time to time determine or update the pricing for particular products and services. We may offer discounts, or run other promotions. Please check the respective product page before buying.
Subscriptions Renew Automatically
All Derivation Technology products are sold as automatically recurring subscriptions that renew every year on the anniversary of the purchase date unless the purchaser cancels the subscription prior to the automatic renewal date. This is applicable for all paid products, except the ones that come with a lifetime license which do not require renewals.
Other details of Derivation Technology license subscriptions:
You may cancel your subscription at any time easily by contacting us. If you choose to cancel your subscription you will no longer receive updates and support for the product and service after your license expires.
If you choose to renew your subscription after it has been cancelled and your extension license has expired, you will be charged the current listed price (at that particular time) for the extension license. We cannot apply older pricing to your new renewal purchase.
Derivation Technology may from time to time determine or update the pricing for particular products and services. We may offer discounts, or run other promotions. Please check the respective product page before buying.
Subscriptions Renew Automatically
All Derivation Technology products are sold as automatically recurring subscriptions that renew every year on the anniversary of the purchase date unless the purchaser cancels the subscription prior to the automatic renewal date. This is applicable for all paid products, except the ones that come with a lifetime license which do not require renewals.
Other details of Derivation Technology license subscriptions:
You may cancel your subscription at any time easily by contacting us. If you choose to cancel your subscription you will no longer receive updates and support for the product and service after your license expires.
If you choose to renew your subscription after it has been cancelled and your extension license has expired, you will be charged the current listed price (at that particular time) for the extension license. We cannot apply older pricing to your new renewal purchase.
REFUND POLICY
We believe in all our products and stand by their quality and performance. However, things might not work in the same way for everyone. Therefore, if you come across an issue that cannot be resolved, or feel that our product isn’t working as expected, you can contact us for a refund within 30 days after purchase. We’ll be happy to refund the entire amount or replace the item in question.
We will process your refund as soon as possible. In some cases, we might even offer to resolve an issue for you.
No refunds will be processed after 30 days post purchase. If you are not happy, apply for a refund within 7 days after purchase.
Refund periods are based on the first purchase date. If you have purchased and requested a refund in the past, the 30 days are from the first purchase, not the repurchase date.
By requesting and receiving a refund, you relinquish all ownership of your license and agree to cease the use of the product immediately.
We reserve the rights to reject a refund request if deemed necessary.
You can submit a refund request by calling or email.
The refunds do not apply on renewal payments. We will send a renewal notification email 2 weeks prior to your renewal date, so you can use this opportunity to cancel your subscription before the renewal payment is automatically processed if you plan to use our services only once.
We will process your refund as soon as possible. In some cases, we might even offer to resolve an issue for you.
No refunds will be processed after 30 days post purchase. If you are not happy, apply for a refund within 7 days after purchase.
Refund periods are based on the first purchase date. If you have purchased and requested a refund in the past, the 30 days are from the first purchase, not the repurchase date.
By requesting and receiving a refund, you relinquish all ownership of your license and agree to cease the use of the product immediately.
We reserve the rights to reject a refund request if deemed necessary.
You can submit a refund request by calling or email.
The refunds do not apply on renewal payments. We will send a renewal notification email 2 weeks prior to your renewal date, so you can use this opportunity to cancel your subscription before the renewal payment is automatically processed if you plan to use our services only once.
WARRANTY
All used, refurbished, and renewed products are provided to you as-is, and without any warranty for its quality. We shall never be liable for any damage or flaw in the product. However, some of our vendors offer a limited 30 to 90 day warranty on certified refurbished equipment and the warranty will be passed onto you.
All "New" equipment will be covered under the manufacturer warranty and you will be required to contact the manufacturer directly for all warranty related issues or warranty extensions.
All "New" equipment will be covered under the manufacturer warranty and you will be required to contact the manufacturer directly for all warranty related issues or warranty extensions.
SUPPORT
We, at Derivation Technology stand by our products and believe that they are the best possible solutions we deliver. However, if you come across any issues or incompatibilities, you can contact our support center and allow us to help you resolve your issue. Dedicated support is promised to only those who possess an active license. Free copies and expired licenses are not liable for free support. You will have to purchase a licensed copy or renew an expired license in order to be able to get help from our support team.
OWNERSHIP
All the content, images, videos, products used on this website including documentation are a property of Derivation Technology. However, we offer products from Third party company and those trademarks are owned by the specific company. IE: Zoom, Polycom, Cisco, Amcreast, and TP Link.
EMAIL COMMUNICATION
Derivation Technology may send you occasional emails to share some recent updates about our company and products. They’ll often contain information about recent updates, templates, freebies, promotions and more.
CHANGES TO THE SERVICE OR TERMS
Derivation Technology reserves the right at any time to (i) change any information, specifications, features or functions of the Site, Services or Software, including any Trial, (ii) suspend or discontinue, temporarily or permanently, any or all of the Services or any Trial, including the availability of any feature, database or content, or (iii) impose limits on certain features and Services or restrict access to parts or all of the Services, including any Trial, in each case with or without prior notice and without any liability to you or any third party. Derivation Technology will use its commercially reasonable efforts to notify you of changes to the Services and/or Products that, in Derivation Technology’s reasonable opinion, have the effect of materially and adversely diminishing the functionality of the Services and/or Products.
Derivation Technology may from time to time update or revise this Agreement. If Derivation Technology updates or revises this Agreement, Derivation Technology will notify you either by email to your most recently provided email address, by posting the updated or revised Terms of Service and End User License Agreement on the Site or by any other manner chosen by Derivation Technology in its commercially reasonable discretion. Your use of the Site, Services or Software following any such update or revision constitutes your agreement to be bound by and comply with this Agreement as updated or revised. You can view the most current Terms of Service and End User License Agreement on our website. It is your responsibility to review the Terms of Service and End User License Agreement periodically.
If you cancel your subscription within ten (10) days following such notice by Derivation Technology in accordance with the two preceding paragraphs, then Derivation Technology will refund you a pro-rated portion of any pre-paid Fees for the affected Services applicable to the cancelled portion of the pre-paid subscription term, if any.
Derivation Technology may from time to time update or revise this Agreement. If Derivation Technology updates or revises this Agreement, Derivation Technology will notify you either by email to your most recently provided email address, by posting the updated or revised Terms of Service and End User License Agreement on the Site or by any other manner chosen by Derivation Technology in its commercially reasonable discretion. Your use of the Site, Services or Software following any such update or revision constitutes your agreement to be bound by and comply with this Agreement as updated or revised. You can view the most current Terms of Service and End User License Agreement on our website. It is your responsibility to review the Terms of Service and End User License Agreement periodically.
If you cancel your subscription within ten (10) days following such notice by Derivation Technology in accordance with the two preceding paragraphs, then Derivation Technology will refund you a pro-rated portion of any pre-paid Fees for the affected Services applicable to the cancelled portion of the pre-paid subscription term, if any.
GOVERNING LAW
These terms of service shall be exclusively governed by the laws of the state of Texas and Federal Law of the United States of America. Any dispute arising from this agreement shall be exclusively brought to the courts of the Texas district court.
